Technology will always be a determining factor in human history. When new tools are created, work is renewed, tending to become more efficient and less expensive. In modern times, this process has been leveraged in an astonishing way, creating a new layer in the work relation – in this case, digital
In the last decades, we have noticed the drastic advance of digital tools in the most diverse work markets. In logistics, a field that is sensitive to technological changes, it was no different. Even a new name was given to this new work moment: logistics 4.0.
Its meaning is connected to the fourth industrial revolution, a sociological concept that attempts to understand the relationship between human work and the advance of digital technologies. In this case, the logic is applied to logistics: what is the product of a crossing between this new arsenal of tools and logistics service?
The main point of convergence of these two factors is in the collection of data. Logistics work generates a great amount of information about services, demands, and other aspects of the production chain that are very interesting not only to the provider, who can make his work more efficient, but also to the client , who can understand better the dynamics of the consumption of, and demand for, his product.
The new technologies have also made possible the automation of several elements of logistics service. These aspects, small as they may be, make the whole of the work more efficient and less expensive at the end of a cycle of services realized. Examples abound: Amazon, in its activities in the USA, is a great example of retail, where the logistics services are almost all automated.
There still are, of course, several other applications of technologies in logistics that need time to be thought out and developed by specialists. What can be guaranteed is the great capacity for innovation that this equation will bring to logistics, offering more efficiency, quality, and reduction of costs.
